Our solutions are the right path for your business
Management beyond IT
With the CITSmart ITSM solution, digital transformation becomes a reality. We base our work on frameworks and methodologies that will help you in all activities related to the technological environment.
CITSmart features 16 ITIL processes certified by PINK VERIFY.
Facilitate communication with your customer
With CITSmart Facilities you can provide your customers with a single portal with all the services available from your organization.
In a transparent and automated way, your customer and you will have traceability of all tickets opened for your organization.
Government Resource Planning
With CITSmart GRP it is possible to manage goods and services in a simplified way, on a single platform that adheres to the legislation that governs the Public Administration, regarding the management of warehouses, assets (furniture and real estate), and contracts.
Control of incoming, outgoing, and useful life of assets.
Asset management, in general.
Control instrument that allows the adjustment of the bookkeeping data with the physical balance.
Asset management, its status and consultation of legislation.
Documentation management and relationship with suppliers and customers.
Quality in customer service
With the CITSmart Ombudsman solution, it is possible to customize all the internal processes of service and treatment of the manifestations opened for your organization.
Apply all the capabilities of AI to your business
With the use of Artificial Intelligence for IT operations have the fully predictive and automated analysis of the technological environment.
Day to day follow up
CITSmart CRM goes beyond the solution for registering leads. It makes the business consolidation process much more transparent and agile.
Corporate Travel Management
CITSmart makes the whole travel process smarter.
Automate your HR and make everything more practical
Use the information that CITSmart gives you, in real time, and make decisions about the internal management of your teams or the issues connected to them, reducing losses, with constant monitoring.
Automate your HR and make everything more practical
Use the information that CITSmart gives you, in real time, and make decisions about the internal management of your teams or the issues connected to them, reducing losses, with constant monitoring.
